When I ordered on your site, I didn't receive an email confirming my order, then you took 1 month to deliver my order, a gentleman from your service called me to apologize for the late delivery and that he would give me an extra perfume for the inconvenience, but when I finally received my package, I didn't get my apology perfume, What's more, you delivered my perfume to a relay point that was far from my home (you chose the relay point instead of me), so I didn't appreciate it. What's more, when I received my parcel at the relay point, I must have guessed that it was for my order (e-mail from mondial relay) because, as I said, I didn't receive an e-mail confirming my order.
In conclusion, the perfume is very good (fortunately) but your customer service and delivery are deplorable.
I ordered this perfume without knowing it and was very disappointed.
On the positive side: the product arrived well packaged.
On the other hand, the shipping time is far too long and, above all, when you charge Mondial Relay about €3.50 for delivery, the least you can do is let them choose their delivery point.
It's not the first time I've ordered from the site, frankly the perfumes smell too good, the only drawback is that I can never use their promotional code.
Very good, long-lasting fragrances. No need to use 3 tons.
The staff listens and responds.
Would recommend.
Vanilla perfume extract of very good quality for an excellent value for money, it was a very appreciated gift, I would come back for other purchases.
Very good fragrance, I highly recommend it.
Really satisfied with my order, customer service was very quick and attentive.